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Most Wulcea products come with a battery and charging cable. Starting from 2025, heated jackets and vests will also include a charging adapter in the package. (However, accessories such as heated scarves and hats do not come with an adapter.) We also offer the option to purchase spare batteries or charging adapters separately.

Body size means the measurement of your body parts, while clothing size means the measurement of the apparel. We also usually provide a size chart with recommended ranges based on height and weight. We recommend using the “Size Guide” on the product page to find your best fit.

To heat the apparel, connect the internal wire to the battery's DC/USB-C port. Disconnect the battery or long-press the switch button on apparel to turn it off and again within two hours to turn it back on. If off for more than two hours, the battery enters sleep mode and requires reconnection.

Heating duration of Wulcea apparel depends on the heat setting, battery type, and the heating system of the heated gear. The jackets and vests typically last about 2–3 hours on high and 8–10 hours on low, while the scarves and hats last about 2–3 hours on high and 6–7 hours on low.